Industry Insights

In an era where seamless communication defines business success, consider the staggering potential of voice AI to revolutionize enterprise interactions on a global scale, with recent data suggesting that over 60% of customer service interactions could be handled by automated systems. Voice AI is

Understanding the Legacy Retail Platform Landscape The retail sector stands at a critical juncture, grappling with the weight of legacy platforms that have long anchored e-commerce operations but now struggle to meet modern demands. Many of these systems, built on monolithic architectures, were

In an era where the tech industry faces relentless disruption, the SaaS landscape stands at a critical juncture, with traditional models crumbling under the weight of innovation, and a pivotal event in Ottawa has captured the attention of founders, investors, and industry leaders across Canada.

The Evolving Landscape of Identity and Access Management (IAM) In today's cybersecurity arena, a staggering reality looms large: identity has become the new battleground for protecting digital assets, with breaches often tracing back to compromised credentials, making robust systems more crucial

In today’s fast-paced business environment, where every interaction with a potential buyer can make or break a deal, sales teams are under immense pressure to deliver personalized, informed, and timely responses. The sales enablement industry has emerged as a critical lifeline, equipping

As the tech world converges on San Francisco this October, the city is gearing up to host TechCrunch Disrupt, an event poised to solidify its status as the beating heart of the global startup ecosystem, drawing over 10,000 participants to Moscone West from October 27-29. This annual gathering is