Development & Innovation

Global Voice for Contact Centers—State, Scope, and Significance When critical customer conversations hinge on a single dial tone, uptime becomes a direct proxy for trust and revenue across multinational contact centers and distributed support teams worldwide. Modern voice spans inbound and outbound

Enterprises have raced to scale AI from proofs of concept into production, yet cost opacity, compliance risk, and vendor lock-in kept mounting at precisely the moment when teams needed faster build cycles, audited models, and predictable unit economics to justify expanding budgets and moving

In packed halls at Paris Expo, a quiet shift became impossible to ignore as AI turned DevSecOps from fast to foreseeing, with zero-trust containers moving security from a checklist to an operating principle across the software lifecycle. The conversations and demos on Day 1 showed a field crossing

I'm thrilled to sit down with Vijay Raina, a seasoned expert in enterprise SaaS technology and software design. With his deep expertise in DevSecOps and a knack for thought leadership in software architecture, Vijay is the perfect person to shed light on the growing importance of integrated

Overview of IBM in the Tech Industry In an era where technology shapes global economies, IBM stands as a titan with a legacy of groundbreaking innovation, yet it faces scrutiny over whether its stock price reflects true value amid rapid advancements in artificial intelligence and cloud computing.

Understanding the AI Infrastructure Landscape The artificial intelligence infrastructure industry stands at a transformative juncture, with global investments pouring in at an unprecedented rate, driven by a staggering demand for advanced computing power that fuels everything from autonomous