Imagine a world where a handful of tech giants hold the reins to every customer interaction a business manages, from chatbots to analytics, all under one sprawling digital roof. This isn't a distant sci-fi scenario—it's the reality unfolding in the customer experience (CX) technology industry right
Introduction to Saudi Arabia's Tech Revolution Imagine a nation racing toward a digital future, where artificial intelligence and cloud computing aren't just buzzwords but pillars of a grand vision. Saudi Arabia stands at this crossroads, driven by Vision 2030, a blueprint to diversify its economy
Imagine a world where a local veterinary clinic can acquire new clients at a fraction of the traditional cost, or where massive enterprises streamline complex data operations with a single, scalable platform. This isn’t a distant dream but a reality unfolding in 2025, driven by the seamless
A faster drumbeat at the top end of AI dealmaking By late November, the count of U.S. AI startups raising single rounds of $100 million or more matched last year’s total, yet the rhythm of capital moving through the market felt unmistakably quicker and more concentrated. The difference was not only
For all the talk about AI transformation, the blockers still look painfully familiar: scattered repositories, brittle legacy upgrades, and content that is neither clean nor governed enough to trust at scale, and that reality set the stakes for OpenText’s latest push to make content the bedrock of
A single identity provider glitch, a cloud control plane misstep, or a hijacked AI agent now has the potential to ripple across thousands of enterprises and critical services in minutes, turning what once were isolated breaches into platform-scale shocks with economy-wide consequences. The industry
