At the LEAP 2025 event in Riyadh, Saudi Arabia, ZIWO's innovative AI solution, ZIWO AI, made its grand debut, poised to revolutionize customer experience across the MENA region. This advanced technology arrives at a time when investments in AI are projected to surge, with the UAE market
The rapid adoption of Software-as-a-Service (SaaS) applications has become essential for driving business growth and innovation. However, this very rapidity brings forth a slew of challenges that demand immediate attention. One of the pressing issues is tracking the usage and access of these
The landscape of cybersecurity is undergoing a radical transformation due to the integration of artificial intelligence (AI). Traditional methods of cyber defense are proving inadequate against the sophisticated, AI-powered threats that are emerging. As cybercriminals leverage AI to automate and
In a year marked by economic uncertainties and complex global tensions, the technology, media, and telecom (TMT) sector witnessed a remarkable surge in mergers and acquisitions (M&A) activity, significantly influenced by the proliferation of cloud computing. The GlobalData report emphasized
This week has seen a flurry of activity in the communication and collaboration sectors, with significant advancements in AI integration, cybersecurity measures, and flexible working solutions. Companies like Zoho, GenPact, Neat, Jabra, Talkdesk, and others have introduced new products and strategic
The global Software as a Service (SaaS) market is projected to expand by a staggering USD 562.6 billion from 2025 to 2029 according to Technavio, leading to significant implications for various industries and how businesses operate. Major players such as Alphabet, Google Cloud Marketplace,