Druva Expands Data Protection to Microsoft Dynamics 365 CRM Modules

November 15, 2024

In a significant move to enhance data security within Microsoft environments, Druva has expanded its data protection services to include the Sales and Customer Service CRM modules of Microsoft Dynamics 365. This expansion is a key part of Druva’s broader strategy to provide comprehensive data protection across various Microsoft platforms, including Microsoft Windows, Azure VMs, Microsoft 365, and Microsoft Entra ID.

Key Features of Druva’s Data Security Cloud for Dynamics 365

Druva’s fully managed Software-as-a-Service (SaaS) solution, known as the Data Security Cloud, introduces several critical features tailored for Microsoft Dynamics 365.

Enhanced Cloud-Native Data Protection

Druva’s service includes air-gapped backups stored securely in the Druva Cloud, ensuring that data is encrypted both in transit and at rest. This is complemented by Druva’s Managed Data Detection and Response, a 24/7 backup monitoring service that adds an extra layer of security. These features help protect against potential data breaches and cyber threats, providing peace of mind to businesses relying on Dynamics 365.

Improved Cyber Response and Recovery

One of the standout features of Druva’s enhanced service is its ability to support uninterrupted business operations through granular recovery options. This means that individual entities, records, and metadata within Dynamics 365 can be restored with precision, minimizing downtime and ensuring that vital customer data remains accessible and secure. Such capabilities are crucial for businesses that depend heavily on their CRM systems to manage customer interactions and track sensitive information.

Long-Term Data Retention

In addition to robust protection and recovery features, Druva enables users to create long-term backup retention policies that comply with regulatory requirements. This ensures that data can be retained as long as needed and securely deleted when it is no longer required. Such functionality helps businesses maintain compliance with industry regulations and avoid potential legal complications.

Strategic Vision and Additional Support

Nitin Nagpal, Senior Vice President and General Manager of Druva Products, highlighted that the new services would provide robust data protection across the entire Microsoft ecosystem. This is particularly important for Dynamics 365 and CRM systems, as they handle highly sensitive customer data that must be safeguarded.

Druva also announced plans to extend its support to include Microsoft 365 Backup Storage. This forthcoming update will offer additional storage options for Microsoft 365 users, complete with built-in integration for Microsoft Entra ID. All these features will be managed seamlessly through the Druva Data Security Cloud, which already protects nearly 100 petabytes of data for millions of Microsoft 365 users worldwide.

Comprehensive Data Protection Solution

Druva has made a strategic move to enhance data security within Microsoft environments by extending its data protection services to include the Sales and Customer Service CRM modules of Microsoft Dynamics 365. This significant expansion is part of Druva’s broader initiative to offer comprehensive data protection across multiple Microsoft platforms. Previously, Druva’s services included safeguarding data for Microsoft Windows, Azure VMs, Microsoft 365, and Microsoft Entra ID. With the addition of Dynamics 365 CRM modules, Druva aims to provide a more robust and all-encompassing security solution for businesses relying on Microsoft technologies. This comprehensive approach ensures that critical business data is protected against loss, corruption, and cyber threats across the board. By broadening its scope to cover a wide range of Microsoft products, Druva enhances its position as a leading provider of cloud data protection solutions. This move aligns with the increasing demand for integrated data security solutions in today’s digital landscape, where data breaches and security risks are a growing concern for enterprises globally.

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