Samuel Duvains

Samuel Duvains

Software Integration Advisor
Samuel Duvains is an IT expert with a passion for SaaS. As a thought leader in software, Samuel examines a wide range of topics, including agile methodologies and the principles of DevOps. Insightful analysis and practical advice make Samuel’s content popular among a community of aspiring developers and seasoned professionals.
Amazon Charts Its Course Through AI and Cloud
Development & Innovation Amazon Charts Its Course Through AI and Cloud

In the sprawling landscape of global commerce and technology, Amazon stands as a unique colossus, a company whose operations define daily life for hundreds of millions of consumers while simultaneously providing the foundational digital infrastructure for a new generation of enterprise innovation.

B Capital Founding Partner Leaves for New AI Venture
Industry Insights B Capital Founding Partner Leaves for New AI Venture

In a definitive signal of the monumental shift reshaping global venture capital, one of Asia's most influential investors has stepped away from a multi-billion-dollar firm to chase the next technological frontier alone. The departure of Kabir Narang, a founding general partner at B Capital, marks a

Agentic AI Poised to Slash Software Costs by 90%
AI & Machine Learning Agentic AI Poised to Slash Software Costs by 90%

A fundamental transformation is silently reshaping the multi-trillion-dollar software industry, promising to dismantle traditional development models and reduce operational costs by an order of magnitude. This is not another incremental improvement in developer tooling but a seismic shift driven by

How Simplicity Made Freshworks a Global SaaS Giant
Industry Insights How Simplicity Made Freshworks a Global SaaS Giant

A single frustrating customer service experience over a broken television became the unlikely catalyst for a multi-billion-dollar software revolution that would challenge the established titans of Silicon Valley from a small office in Chennai, India. In a landscape dominated by complex, costly

AWS AI Innovations – Review
Technologies & Tools AWS AI Innovations – Review

Imagine a world where artificial intelligence seamlessly handles complex business operations, acting as a virtual workforce that never sleeps, tirelessly optimizing every process. This isn't a far-off dream but the ambitious vision Amazon Web Services (AWS) painted at its flagship re:Invent

Are Big Funding Rounds Back for U.S. Startups in 2025?
Security Are Big Funding Rounds Back for U.S. Startups in 2025?

I'm thrilled to sit down with Vijay Raina, a renowned expert in enterprise SaaS technology and software design. With his deep expertise in software architecture and thought leadership in the tech space, Vijay offers unparalleled insights into the rapidly evolving world of startup funding and

Trend Analysis: Predictive Intelligence in CRM
AI & Machine Learning Trend Analysis: Predictive Intelligence in CRM

Imagine a sales team buried under a mountain of leads in a Microsoft Dynamics 365 CRM dashboard, spending countless hours each week trying to pinpoint which prospects are worth pursuing. Despite access to heaps of data, decisions often boil down to a manager’s hunch or outdated historical trends

How Is AI Transforming Supplier Sourcing for Brands?
Industry Insights How Is AI Transforming Supplier Sourcing for Brands?

Setting the Stage for a Procurement Revolution Imagine a world where small and midsize brands can compete with industry giants in sourcing suppliers globally, slashing costs by over a third without a dedicated procurement team. This is no longer a distant dream but a reality driven by artificial

How Is Tata Communications Redefining AI in Customer Experience?
AI & Machine Learning How Is Tata Communications Redefining AI in Customer Experience?

Unveiling the AI Revolution in Customer Engagement Imagine a world where every customer interaction feels tailor-made, where businesses anticipate needs before they’re even voiced—this is the promise of artificial intelligence in customer experience today. Across industries, AI is no longer a

Was 2025 the True Turning Point for Agentic AI in Business?
AI & Machine Learning Was 2025 the True Turning Point for Agentic AI in Business?

Imagine a world where enterprise software no longer just supports business operations but actively drives them, making decisions and orchestrating complex workflows with almost no human input. This isn't a distant dream but a reality taking shape right now in 2025, as agentic AI emerges as a

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