AI & Machine Learning

Imagine a sales team buried under a mountain of leads in a Microsoft Dynamics 365 CRM dashboard, spending countless hours each week trying to pinpoint which prospects are worth pursuing. Despite access to heaps of data, decisions often boil down to a manager’s hunch or outdated historical trends

I’m thrilled to sit down with Vijay Raina, a renowned expert in enterprise SaaS technology and software architecture. With years of experience dissecting complex tech innovations, Vijay brings a sharp perspective on how platforms like Meta evolve their user support systems and integrate AI to

Setting the Stage: Why Meta's Policy Shift Sparks Market Concern Imagine a digital landscape where a single platform's policy change could reshape the trajectory of an entire industry. This is the reality facing the AI sector as the European Union investigates Meta's recent decision to ban

Imagine a world where businesses juggle dozens, if not hundreds, of cloud applications daily, only to discover that nearly a third of their software spending goes to waste while security threats loom undetected in the background. This scenario is not a far-fetched nightmare but a pressing reality

Unveiling the AI Revolution in Customer Engagement Imagine a world where every customer interaction feels tailor-made, where businesses anticipate needs before they’re even voiced—this is the promise of artificial intelligence in customer experience today. Across industries, AI is no longer a

Unveiling the AI Revolution in IT Management Imagine a world where IT systems anticipate issues before they arise, autonomously resolving them with minimal human input. This is no longer a distant vision but a reality unfolding across the industry as artificial intelligence reshapes IT management